Refund policy

IN SZN Return and Refund Policy

At IN SZN, we are committed to providing a high-quality competitive experience for our athletes and fans. Because our league planning, field rentals, and uniform orders are finalized well in advance of the season, we have established the following return and refund policies.

1. League and Tournament Registrations

This policy applies to all youth, girls high school, and adult league registrations, as well as travel team tournament fees.

  • Early Cancellations: Cancellations made prior to the official registration deadline are eligible for a full refund, minus a small administrative processing fee.

  • Late Cancellations: Cancellations made after the registration deadline but before the first scheduled game or tryout will receive a 50% refund.

  • In-Season: Once the first game of the season has commenced, no refunds will be issued for registration fees.

2. Merchandise, Uniforms, and Custom Apparel

This policy applies to all apparel purchases, including custom IN SZN uniforms and Babe Shirts merchandise.

  • Custom Apparel: Any customized items (including jerseys with specific names/numbers or personalized graphics) are final sale and cannot be returned or exchanged unless there is a verifiable manufacturing defect or error on our end.

  • Standard Merchandise: Unworn, unwashed, and undamaged non-custom apparel can be returned or exchanged within 14 days of the original purchase or delivery date.

  • Defective Items: If you receive a defective item, please contact us within 7 days of receipt with photos of the issue, and we will arrange for a replacement.

3. Medical Exceptions

We understand that injuries happen in flag football. If an athlete suffers a season-ending injury prior to the start of the season, a prorated credit for a future IN SZN league may be issued. A signed doctor’s note is required to process this request.

4. Refund Processing

All approved refunds will be credited back to the original method of payment (e.g., Stripe or Zelle). Please allow 5-14 business days for electronic transfers to fully process and reflect in your account.